FAQs

Answers You Need

Do you have a question? Looking for more information about the rental process, the services we offer, or the brands we carry? Check out our list of frequently asked questions below for some quick answers. If you still have a something on your mind, please reach out to a member of our team. We’ll be more than happy to get you the answers you need.

What is your policy for damaged products?

Damaged Items are charged 2 times the rental amount to replace.

Do you have a minimum? What is the deposit to hold my date? When is payment due?

We do not have a minimum. Any orders less than $500 will be subject to an additional fee.

The deposit is $500 or half your invoice to hold your date. Deposits are non-refundable.

Payment is due in full 4 weeks prior to your event.

Which payment methods do you accept?

Cash, Credit Card & Paypal are accepted as payment for rentals & services.